Location is good, interior seems is not brand new but in good shape and doesn’t appear to be aged at all.
These accommodations were excellent! The hotel was reasonably priced and in a great location just minutes from the T. Our room was in perfect condition and our needs (which were very few) were met by all staff. Thanks to this fabulous stay, we are now Hilton Honors members.
Hotel staff very friendly. Rooms are comfortable with nice beds and pillow choices. Room was clean modern and looked great. Ate in small restaurant and the food was excellent.
The only down side was there is not much within walking distance regardless of the weather, so more menu choices in the cafe would have been nice.
Convenient location, Parking is free!
Customer service in front desk were very friendly and helpful. We had 2 queen beds, comfortable beds and pillows, clean room.
For a national hotel line, there’s an expected level of service. This hotel meets nearly all of those. Customer service at the reception area is warm and yet professional, any needs are addressed quickly and they are utilizing the various technology enhancements Hilton is rolling out across their family of hotels, so they had my information already pulled and waiting for me when I checked in.
However, the breakfast wait staff is matter-of-fact and lacks any charm. For those interactions with guests prior to them having coffee, a little grace and patience would go a long way.
We had group meeting here for 3 days, only wished that we have better choices of lunch.
They were quick to accommodate me with a room and a place for me to park the bus. It snowed that night and I couldn't go anywhere because I only had the bus. Kayla and the rest of the staff was extremely friendly and it seemed everyone knew about my situation and made an extra effort for me. I also liked the breakfast for a buck option.
I'm a tour bus driver and I brought a group up to Boston for the weekend. They stayed at a hotel in the city and they got me a room without realizing that I could not park a bus in the city, so I had to find my own accommodations. I looked for hotels just outside Boston and close to the Mass Pike and found the Hilton.
Breakfast was great and also we can order fresh cooked items, we had omelette with Bacon, broccoli, peppers, onion, sausage, Yummy !
Hilton Garden Inn Boston Waltham is a US Lodging based in Waltham, Massachusetts. Hilton Garden Inn Boston Waltham is located at 450 Totten Pond Rd, Waltham, MA 02451, USA.
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