Called the Thurs. morning they said to tow it back again. We did that, in parallel I was trying to get a hold of them to discuss the tow charge as I felt we should not have to pay for the second tow if it was a result of them not fixing the car the first time around (each tow is $140). The receptionist, who in general is rude, and never calls you back when she says she will, said she could not make that decision and to call back Friday.
So are now in a major bind, and have wasted a week with these guys. We have to now scramble to find another garage and get it towed AGAIN Friday night. We call a tow truck, the guy gets there and they did not leave our car outside so we were unable to get it !!!
They call us Saturday morning, say the car is out,we send the tow truck guy again. They had put the WRONG car out, so the tow truck gets to the new garage with someone else's car. My husband, with our 1 year old daughter, now has to drive back with them to return someone else's car and get our car.
They are a business so they have to make money so of course things are not free there, but I don't feel like they are charging excessively. Everything is well explained and I have built a good trust with this company. I honestly feel like they take pride in everything they do, both costumer relations as well as the actual mechanical work.
Skipper and his staff are outstanding mechanics. They fix complicated and extensive work (rebuilding engine and transmission) and routine service. I have had 2 Porsches, a Saab, 3 Audis, 2 BMW's and a honda serviced here. My nephew had a '71 Culass restored to show quality here too!
We assumed they were working on the car, called back Friday, took a few hours to get a hold of someone. When my husband finally talks to the guy, they had NOT been working on the car, did NOT want to to discuss the tow charge, and said they were refusing to continue to work on our car at all!!
Give them your business for honest, competent and fair work.
This place knows your German car! Dennis at the front desk is very helpful and accommodating. Highly recommend this place
I have taken my old Mazda 626 to them ever since I moved to the area and I have been very happy with the service. They have been good at diagnosing the problems every time and fixed them. They are also very good at estimating how long a repair will take, although I should mention that once I had to wait a little longer than originally anticipated, but I'd rather get a properly fixed car 1 day too late than half-fixed car on time.
It still gets worse.
We brought in my husband's Audi A4 this past Monday, it was towed in because it showed low oil pressure in red. They supposedly fixed it and we picked it up after hours on Wed. We live in Boston, so about 5min before getting home the same low oil pressure notification came on again.
These guys are nice people and Little Foreign Car Garage will take care of you. They know their stuff, are reasonably priced, and fix really complex car problems. We will continue to go to them for business.
So very disappointed and shocked by the unprofessional conduct of Little Foreign Car. Do not bring your car here is my strong recommendation.
Our car finally made it to the garage, but I have never been screwed like this by any repair shop in Boston. They reimbursed us for the "repairs" they did (that left us with the same problem + an alignment), but we wasted a week of time struggling to get someone to fix our car, renting another car, spending hours driving there and back, two whole weekend days with their incompetence regarding the tow....etc, it was crazy.
Little Foreign Car Garage Bosch Car Service is a US Car Repair based in Waltham, Massachusetts. Little Foreign Car Garage Bosch Car Service is located at 50 Thayer Rd, Waltham, MA 02453, USA.
Please contact with Little Foreign Car Garage Bosch Car Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Little Foreign Car Garage Bosch Car Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.